Rogue Callers in the Midsomer Norton/Radstock area.
We have recently received reports of potential Rogue Callers/Traders in the Midsomer Norton and Radstock area. This is a Neighbourhood Team priority.
The following advice may help you to identify a bogus caller at your door and can help you take the right steps to ensure you and your property stay safe.
- Distraction burglars target vulnerable, often elderly people in their homes. Sometimes they pose as officials from utility companies or other organisations or make up stories to get into your home and steal from you. These criminals can be men, women or even children. Their appearance can be smart, casual or they may even wear tabards and have fake identification.
- Bogus ‘dealers’ may offer to buy your antiques, furniture or jewellery, at what seems to be a good price. Chances are they’re trying to trick you into selling something for a lot less than it is worth.
- Bogus ‘workmen’ and ‘so-called rogue traders’ may say they need to come in to make urgent repairs. Again, they really want to steal from your house. You also need to be careful of callers who offer to make building repairs or tarmac your drive. Often they will ask for money in advance; they may even offer to drive you to the bank to withdraw money to pay them.
What can you do?
- If you are not sure who is at your door, do not open it or let anyone into your home.
- Always put the chain on before you open the door. However, only put on your door chain as you answer the door – do not keep it on all the time as this could delay your exit in the case of fire.
- Check the identity of the caller by calling the company they claim to be from. Use the numbers listed in the phone book or on a bill. Do not use any phone numbers provided by the caller – they may be bogus.
- Genuine callers won’t mind making an appointment for a date when you can have someone with you. This gives you time to check their identity too. Remember, if the caller refuses to give details or does not show what you believe is a genuine ID card, do not let them in and call the police straight away on 999.
- Call a neighbour or friend nearby to come along and check out the visitor. Many service providers provide password schemes and it can be helpful to sign up to these. When unannounced callers knock at your door they should know the password if they are genuine.
- Keep doors locked and windows secure at all times.
- If somebody asks for your help, needs to make a phone call, claims to have lost a ball in your garden, needs a drink or pen and paper, don’t invite them into your house. If you really want to offer help, make them wait outside and while you’re away from your door, close and lock it. Remember: it is your doorstep, your decision.
- Never use companies who make unsolicited calls, don’t provide written contracts or who offer to do work for cash.
- Where possible, have a safety chain, intercom or video doorbell/viewer fitted and always attach the chain/use the intercom or viewer before opening the door to strangers.
- Check whether traders are members of the Local Authority Assured Trader scheme or the government Trust Mark scheme.
Ask for ID – Genuine callers will normally make an appointment first and will carry identification with their photograph on it.