Report an e-scooter incident
You should report e-scooter incidents to the company that operates them, and these operators differ depending on where an incident takes place.
It is illegal to use a privately owned e-scooter on any road, path or bridleway. Only government scheme rental e-scooters can be used on the road.
Privately owned e-scooters
E-scooters are classed as motor vehicles and they cannot be insured. Therefore, if you are caught riding one on a road, pavement or in any public place, we may prosecute you and seize your e-scooter.
Privately owned e-scooters can only be used on private land with the landowner’s permission.
Rental e-scooters
If you rent an e-scooter through a government scheme, you will be insured when you register. You must:
- be at least 16 years old in Bridgwater, or over 18 in all other areas
- hold a valid driving licence
It is illegal to:
- ride on the payment
- use a mobile device while riding
- ride through red lights
- drink or drug drive
If you allow your children to ride an e-scooter, you can be prosecuted.
Report anti-social or illegal e-scooter riding
In Bristol, you should report anti-social or illegal riding to the provider, Dott.
You can report anti-social or illegal riding to us:
- online – contact your local Neighbourhood Policing Team
- in person – visit a police station
- anonymously to Crimestoppers
Find out how to report drink and drug driving.