Request an Anti-social Behaviour (ASB) Case Review

An ASB Case Review (formerly Community Trigger) is designed to give victims of anti-social behaviour the right to request a review of their case and bring agencies together to take a joined-up, problem solving approach.

The main aim of the ASB Case Review is to find a solution to the core problem.

It cannot be used to report incidents of anti-social behaviour.

Report anti-social behaviour

Report anti-social behaviour to us.

Who can request a review?

Individuals, businesses, or community groups can request an ASB Case Review if:

• you have reported three separate incidents of anti-social behaviour relating to the same problem in the past six months to your local council, the police or your landlord and you feel you have had an inadequate response.

• Or at least five people have made reports to these organisations about the same problem in the past six months.

If you do not meet the criteria, you will not be able to request an ASB Case Review to be initiated.

Requesting an ASB Behaviour Case Review

You can request an ASB Behaviour Case Review:

• online – fill in our ASB Behaviour Case Review form
• in person – at your local police station
• by post – write to your local area coordinator using the details provided below.

Local area coordinators

What happens next?

The information you have submitted will be sent to our Anti-social Behaviour Team. 

They will review the information and contact you within two working days.

For more information on the ASB Behaviour Case Review process, visit ASBHelp.co.uk. 

What if I am not satisfied?

If you are not satisfied with the review outcome, you can take the matter up with the complaints process of the relevant agency.

You can make a complaint to Avon and Somerset Police:

• online — fill in the Make a Complaint form
• by post — write to:
  Professional Standards Department
  Avon and Somerset Police
  PO Box 37
  Valley Road
  Portishead
  BS20 8QJ